Terms and Conditions

Terms and Conditions

We are dedicated to providing our customers with the highest level of customer service and finely crafted pieces.

Goods and Service Tax

All of our prices displayed are inclusive of GST (15%).

Delivery & Shipping

New Zealand Customers

All products are made to order. Production and delivery time is 7-10 days

Delivery cost in New Zealand depends on the products. Generally between $8 to $12 North Island and South Island, inlcuding rural delivery.

Free shipping in New Zealand for orders over $150.00

International Customers

Delivery cost varies depending on the country of destination.  Delivery time is between 7-21 days.

Australia - $12.00 NZD

United States - $27.50 NZD

Canada - $27.50 NZD

Europe - $30.00 NZD

United Kingdom - $30.00 NZD 

Returns & Refunds

Items are refundable within 10 days of receipt. If you are dissatisfied with the product received please return it to us and we will refund you the purchase price minus freight and handling costs.

If your item was damaged when received, please notify us immediately by e-mail or telephone quoting your Order Number. We will arrange for replacement or refund.

Queries & Suggestions

Should you have any queries about our products or suggestions about how we could improve our product range or customer service please don't hesitate to contact us and let us know.